Passengers complain that Taiyuan Airport’s boarding gate is “full of massage chairs”? Airport: Adjustments will be made
On September 15, some netizens complained that while waiting for a flight in the T2 terminal of Taiyuan Wusu International Airport, rows of shared massage seats were placed next to the boarding gate, and there was not a single normal seat. "They are all massage chairs. They are very uncomfortable to sit on. Can't they be corrected?" He posted the picture on social platforms, attracting public attention.
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Taiyuan Airport released a situation statement on Weibo at 17:00 on September 16th, thanking the media and passengers for their attention to the massage chairs at Taiyuan Airport. Taiyuan Airport has formulated an adjustment plan for massage chairs in the early stage, and will adjust the massage seats in the terminal on the evening of September 16. Taiyuan Airport will continue to ensure aviation services and create a warm and comfortable waiting environment for passengers. Thanks again to the media and fellow travelers for supervising our work.
According to upstream news reports, Taiyuan Airport related staff responded to reporters: "There are indeed such massage seats uniformly placed between gates 201 and 202. There are about 100 of them. For the sake of overall beauty, but All other boarding gates have normal seats." A staff member said: "The introduction of massage chairs at that time was mainly due to the free charging interface on the seat, which can improve the service quality, and there are also extended services. If passengers want a massage, scan the The seat can also be massaged, which was what we considered at the time. Now we have received reports from passengers that this seat is a bit uncomfortable, but the contract is still being implemented. We will find a way to solve this problem and will make some changes to the seat placement in the near future. Adjustment."