Over 10,000 pieces of luggage stranded at Bangkok airport!
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Due to persistent heavy rainfall, flooding, and a shortage of ground staff, Bangkok's Suvarnabhumi Airport has recently experienced a massive backlog of luggage. As of September 30, a total of over 10,000 pieces of luggage had not been processed on time; while approximately 1,800 to 2,000 pieces have since been sorted and returned to passengers, around 8,000 pieces remain stranded.
According to the *Bangkok Post*, approximately 10,000 pieces of luggage-primarily from Thai Airways flights-piled up at Suvarnabhumi Airport between September 26 and 28. Flooding on access roads prevented some ground handling and baggage staff from reaching the airport, and a shortage of ground support equipment (such as baggage carts) further hindered the transport of checked luggage. [Breaking! Airport paralyzed! Airline in crisis! Military steps in!]
As of September 30, only about 18% of the backlog had been cleared. Thai Airways is currently processing a maximum of around 2,000 bags per day, and it is estimated that another three to four days will be required to clear the entire backlog.
Pipat Ratchakitprakarn, Thailand's Deputy Prime Minister and Minister of Transport, expects the remaining luggage to be cleared by October 2.
To expedite the handling of the baggage backlog, the Royal Thai Air Force has deployed personnel to the airport to assist with moving and transporting luggage.
However, military personnel are primarily responsible for the physical handling and transport of the bags; specialized tasks-such as baggage identification, sorting, and system operations-must still be performed by Thai Airways staff.
Thai Airways has established an emergency command center to contact affected passengers and arrange for delivery to the hotels or residential addresses they have registered.
Thailand Post will also assist by providing free delivery for some of the baggage.
Thai Airways has recently cancelled over 60 domestic and international flights to prevent further accumulation of baggage.
The airline stated that baggage handling for flights scheduled after September 29 has improved, and these flights are no longer generating new backlogs on the same scale.
Thailand's Minister of Tourism and Sports, Surasak Phancharoenworakul, criticized the situation, noting that the baggage handling crisis has tarnished the country's image.
Thai authorities anticipate that with ground staff gradually returning to work and support from the military and Thailand Post, airport baggage handling capacity will steadily recover, and the remaining backlog of approximately 8,000 stranded bags is expected to be cleared by October 2.