United Airlines captain buys meals for passengers after flight delayed 7 hours
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Civil Aviation Resources Network, September 30, 2024: According to Fox News, on September 13, local time, a United Airlines flight originally scheduled to fly to Houston, Texas, made an emergency landing due to a passenger fainting, causing the flight to be delayed for 7 hours. The captain ordered 30 pizzas at his own expense and gave them to the 150 affected passengers, which surprised the passengers.
According to reports, United Airlines flight US2480 was originally scheduled to fly from San Francisco, California to Houston, Texas, and was scheduled to arrive at around 7 pm. Due to an emergency medical accident on board, the flight made an emergency landing in Albuquerque, New Mexico shortly after takeoff.
Tanya Stamos, a passenger on board, revealed: "Not long after the flight took off, the captain asked if there were any medical staff on board. If so, please inform the flight attendant and go to the back of the cabin." Passengers later learned that a male passenger fainted in the toilet, and then the passenger plane made an emergency landing at Albuquerque International Airport to provide emergency medical assistance to the passenger.
Stamos said: "The plane landed at around 3:30 pm that day. The captain said that the medical equipment used on the plane needed to be inspected and maintained, and the flight was expected to take off before 5 pm." But not long after, the passengers were asked to get off the plane and wait for the new crew to board. 150 passengers were stranded at the airport, and United Airlines gave each person a $15 meal voucher, but the airport restaurants were closed at the time, and the passengers expressed dissatisfaction. At this time, the captain decided to pay out of his own pocket and ordered 30 pizzas for the affected passengers. "Everyone was shocked at the time."
The captain said that the situation was indeed frustrating and everyone might be tired, but he would make sure that everyone would not go hungry.
After the new crew arrived, the flight finally took off at 11 p.m., Stamos said. After the plane arrived in Houston, the captain stood in front and thanked the passengers for their patience. Many passengers shook hands with the captain when they got off the plane to express their gratitude.
A representative of United Airlines told Fox News, "It's great to see the captain go beyond his duties for the passengers when unexpected situations occur."