No food, no water, toilet sewage overflow... Passengers on a flight were trapped in the cabin for hours!
Civil Aviation Resource Network News on August 20, 2023: According to Simpleflying news, on August 12, local time, a Delta Air Lines flight from the Bahamas to Atlanta, Georgia was diverted to Savannah, Georgia due to bad weather. The diversion left passengers stranded on the tarmac for four hours without food, water or access to the toilet. Distressed passengers had to wait on planes due to a lack of customs officers at the airport.
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According to Fox News reports, Delta Air Lines flight 5062 was originally scheduled to take off from North Eleuthera Island in the Bahamas at 3:15 pm on the 12th and land at Atlanta International Airport, but due to bad weather, the route was temporarily changed and diverted to Georgia, Georgia. Savannah/Hilton Head International Airport (SAV) in Vannah. An airline spokesman said that there were only two customs officers at the airport at the time, and the crew had no right to allow passengers to leave the plane for a long time, which caused inconvenience to passengers.
Lizzy Phillips, a female passenger on board, said that it was originally a short flight of 1.5 hours, so there was not much extra food to be supplied. As a result, the plane landed at Savannah Airport at 6:09 p.m. and was stranded on the tarmac for several hours. , No food or water was provided, and the flight attendant did not give the passengers some snacks until 9:00 pm.
Even more surprising, one of the toilets on the plane overflowed and was out of use at around 8:45 pm. Phillips, whose child was forced to use a bag to use the toilet in the galley area, said, "She opened the door and exclaimed, oh my god, the toilet is overflowing." Measures, "This situation is unprecedented, I have never heard of so many problems." Passengers finally got off the plane at 10:20 p.m.
The report pointed out that from takeoff to disembarkation, the passengers stayed on the plane for more than 4 hours in total. Delta Air Lines said it has provided full refunds to passengers and is cooperating with relevant authorities. The flight was operated by Delta Air Lines subsidiary Endeavor Air, the report said.
A Delta spokesman said in a statement to WJCL 22 News that flight 5062 from Eleuthera, Bahamas to Atlanta was diverted to Savannah due to bad weather. Due to the limited number of customs personnel at the airport, the flight crew did not have the authority to allow passengers to leave the aircraft for an extended period of time. Delta Air Lines apologizes for the inconvenience caused and the company is reviewing the incident.