Lufthansa uses AI cameras to optimize aircraft turnarounds
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Civil Aviation Resources Network, July 25, 2025: According to Simple Flying, Lufthansa is using AI technology to shorten aircraft turnaround time. It has cooperated with Fraport, the operator of Frankfurt Airport, to launch a new AI-based camera system to track flight processing in real time to ensure that flights are on time. The system has been tested at Frankfurt Airport and is gradually expanding to more parking spaces.
Frankfurt Airport has begun to gradually introduce AI-based cameras
This AI camera solution called "seer" was developed by ZeroG, a technology subsidiary of Lufthansa, to make aircraft turnaround steps more transparent, on time, and easier to coordinate. ZeroG's development began in 2023 and was piloted at some parking spaces at Frankfurt Airport from February to May 2024.
Currently, there are five aircraft parking positions that have enabled "seer", and this number is expected to reach 20 by the end of the third quarter, followed by a full promotion. Lufthansa said that all airlines and ground partners at Frankfurt Airport will benefit from this shared data platform. Jens Ritter, CEO of Lufthansa, said:
"Transparent ground processes enable us to further improve punctuality and service quality. This is particularly beneficial for our customers. Therefore, we are actively working to modernize our operational processes with innovative technologies, such as the AI-based 'seer' solution. When all partners at Frankfurt Airport use their processing data and exchange it with each other, we can all become more efficient and even more punctual."
How does Lufthansa's 'Seer' platform work?
The system uses real-time data to increase visibility and ease of coordination of aircraft turnaround processes. From boarding bridge docking to baggage loading and refueling, AI cameras track each turnaround phase and timestamp each step.
This information is then concentrated on a shared platform, helping ground teams coordinate more precisely and respond faster to delays or changes. Since parked aircraft do not generate revenue, shortening turnaround times is crucial for any operator. And this system gives them a clearer view of ongoing activities by making each step measurable and traceable, and enables teams to adjust upcoming tasks in real time.
According to Manuel van Esch, managing director of ZeroG, the goal is to make complex processes "visible, analyzable and controllable", improving resource allocation and punctuality. Moreover, Fraport CEO Stefan Schulte added that the increased visibility also supports frontline staff.
"The increased data transparency gives our employees and partners a more accurate understanding of the individual steps involved in aircraft handling," he noted, "which enables them to adjust subsequent work steps accordingly."